Data Protection & Privacy
Privacy Policy
01.Introduction
At Global Dental Clinic, we treat your personal information with the same care we provide to your smile. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your personal and health data.
We operate in strict compliance with the Kenya Data Protection Act, 2019 and the guidelines set by the Kenya Medical Practitioners and Dentists Council (KMPDC). By using our services, you entrust us with your sensitive health information, and we are committed to maintaining that trust through transparency and robust security.
02.Data Controller
Global Dental Clinic serves as the Data Controller for all information collected during your clinical visits and through our digital platforms.
Facility Details
Global Dental Clinic
Githurai 44, Nairobi, Kenya
Registration
KMPDC Licensed Facility
Regulatory Compliance Office
03.Information We Collect
3.1 Personal Identifiers
- Full legal name, gender, and date of birth
- National ID or Passport Number (for clinical records)
- Contact information (primary/secondary phone, email, physical address)
- Emergency contact details and relationship
3.2 Sensitive Health Data
This information receives the highest level of protection under Kenyan law.
- Medical and dental history (pre-existing conditions, surgeries)
- Current medications, allergies, and drug sensitivities
- Diagnostic records (X-rays, Intra-oral photographs, 3D scans)
- Treatment plans, clinical notes, and progress reports
- Patient consent forms and treatment authorizations
04.How We Use Data
We process your information specifically to provide high-quality dental care and maintain clinic operations. Use cases include:
Clinical Excellence
To diagnose correctly and deliver appropriate dental procedures.
Care Coordination
To manage appointments and follow-up reminders via call or SMS.
Safety Monitoring
To track allergies and prevent adverse reactions during treatment.
Billing & Insurance
To process payments and coordinate with your insurance provider.
05.Legal Basis
Under the Data Protection Act, we process your data based on:
- Informed Consent: Explicit permission granted during registration.
- Contractual Obligation: To fulfill our service agreement for dental care.
- Vital Interest: To protect your life in emergency healthcare scenarios.
- Legal Mandate: Compliance with Kenyan Ministry of Health recording requirements.
06.Your Rights
As a Data Subject in Kenya, you have the following irrevocable rights:
Exercise your rights: Submit a written request to care@globaldental.co.ke. We will respond within 48 hours for clinical access requests.
08.Contact Information
Privacy Inquiries
Clinic Administrator
Global Dental Clinic, Githurai 44, Nairobi
Email: care@globaldental.co.ke
Phone: 0717 071902